How Do I Talk to A Real Person at AliExpress?

In order to talk to a real person at AliExpress, please use only the following AliExpress phone number: 866-610-6338

Once you call the AliExpress phone number above, you’ll hear a message from an automated phone system and then you will be able to talk to a live person at AliExpress.

AliExpress Mail Address

400 S El Camino Real #400
San Mateo, CA
USA, 94402

If you wish to send an official mail to AliExpress in addition to talk to a real person at AliExpress, use the above AliExpress mail address to contact the company.

What Would Have Happened If Call Center Employees Were Honest?

More people are using the internet to purchase online but at the same time they still prefer to interaction with real human when it comes to dealing with customer service with any company and with AliExpress.

192 percent of consumers will still choose to talk with a real person even instead of live chat, email or any other digital option according to PWC survey.

This website is here to provide you with real customer service phone numbers for AliExpress and additional companies. We are spending our resources to make sure you get the best customer service number for AliExpress and if you found a better number or that the information needs to be updated, please let us know using the contact us form or post on the comments below.

Customer Service Stats

AliExpress Phone Number


Are you frustrated or feeling lost, in attempting to reach a real person at AliExpress we can possibly help you.

We have created two simple way for you to communicate with us and explain your issue: using the contact us form page or there is a form below, at the end of this page – please make sure you outline the issue in details.

CSRP website crew is trained in any situation and happy to assist with your problem, helping you to manage your path in resolving your issue.

We will be happy to help you as AliExpress customer if you are located in the USA, Canada or UK.

Most customer care issues can be resolved over the phone in AliExpress and other companies including:

* Cancellation and Refund requests
* Billing and payment issues
* Starting, adding, changing or cancelling services
* Upgrading and service issues
* Technical support
* Questions about opening a new account
* Changing or cancelling existing accounts
* Updating personal information
* Questions about charges and transactions
* Complaints or concerns about a charge or a payment
* Questions about working hours and special working hours (holidays & COVID)
* COVID-19 restrictions / changes of service

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