How Do I Talk to A Real Person at Citigroup?
Here is the best Citigroup phone number to call to talk to a real person at Citigroup: 210-677-0065
Once you call the Citigroup phone number above, you’ll hear a message from an automated phone system and then you will be able to talk to a live person at Citigroup.
Citigroup Mail Address
399 Park Avenue
New York, NY
The above Alcoa mail address, can be used in addition to talking to talk to a real person at Citigroup, to send Citigroup mail, registered mail or a package.
Best Practice for Customer Service Real Person
As the COVID-19 pandemic going to stay for years to come and people move to using digital, more than ever, most customers still prefer human interaction when it comes to dealing with customer service, including when contacting Citigroup.
According to PWC study, 75% of customers still choose to interact with a real person on customer service even when there is an amazing automated system to help them.
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Citigroup Phone Number
If you find yourself lost or frustrated, in trying to speak to a real person at Citigroup we can help you.
We have created two simple way for you to communicate with us and explain your issue: using the contact us form page or there is a form below, at the end of this page – please make sure you outline the issue in details.
We will assist you and out resources making sure you get the best possible help and we will get back to you once your issue is solved.
Our free assistance is offered to Citigroup clients in the USA, Canada and UK at this time.
Common issues that consumer need to talk to a real customer service:
* If you need an upgrade or any service issues
* Open a refund request or inquire on an open one or cancellation
* If you need to update your personal or business information
* Change of service due to CoronaVirus or possible instructions / restrictions
* Charges and transactions questions
* Credit cards, debid cards, payments or any other billing issue
* Inquiries about working hours and special working hours due to the holidays or CoronaVirus
* Getting a new account opened
* Existing account update, changes or cancellation
* Concerns or complaints about a specific credit/debit card charge or a payment
* Service update: start, add, change or cancelation
* Technical support for any technical issue
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