How Do I Talk to A Real Person at Duke Energy?

Here is the best Duke Energy phone number to call to talk to a real person at Duke Energy: 866-785-6209

Once you call the Duke Energy phone number above, you’ll hear a message from an automated phone system and then you will be able to talk to a live person at Duke Energy.

Duke Energy Mail Address

Duke Energy
526 South Church Street
Charlotte, NC
USA, 28202-1802

The above Family Dollar mail address, can be used in addition to talking to talk to a real person at Duke Energy, to send Duke Energy mail, registered mail or a package.

Best Practice for Customer Service Real Person

As the COVID-19 pandemic going to stay for years to come and people move to using digital, more than ever, most customers still prefer human interaction when it comes to dealing with customer service, including when contacting Duke Energy.

244 percent of consumers will still choose to talk with a real person even instead of live chat, email or any other digital option according to PWC survey.

We appreciate you viting our website and happy to provide you with Duke Energy real customer service phone numbers, address and more leading companies. As we’re improving our site on a daily basis, we’d be happy to hear from you about your experience with the customer service number for Duke Energy and with the webstie overall information – please share it with us on the comments below.

Customer Service Stats

Duke Energy Phone Number


Frustrated? Lost? We can help you with getting a real person at Duke Energy – we are here to help you.

There are 2 ways we can help you with your problem: you can fill out the form below with the details of your issue or you can use the contact us form.

We will assist you and out resources making sure you get the best possible help and we will get back to you once your issue is solved.

Our free assistance is offered to Duke Energy clients in the USA, Canada and UK at this time.

Why do consumers call customer service wanting to talk to a real person? Here is the most common reasons list:

* Credit cards, debid cards, payments or any other billing issue
* Charges and transactions questions
* Change of service due to CoronaVirus or possible instructions / restrictions
* If you need to update your personal or business information
* Concerns or complaints about a specific credit/debit card charge or a payment
* Open a refund request or inquire on an open one or cancellation

* Existing account update, changes or cancellation
* Getting a new account opened
* Service update: start, add, change or cancelation

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