How Do I Talk to A Real Person at H-E-B?

In order to talk to a real person at H-E-B, please use only the following H-E-B phone number: 800-432-3113

Once you call the H-E-B phone number above, you’ll hear a message from an automated phone system and then you will be able to talk to a live person at H-E-B.

H-E-B Mail Address

646 S Flores St
San Antonio, TX
USA, 78204

If you wish to send an official mail to H-E-B in addition to talk to a real person at H-E-B, use the above H-E-B mail address to contact the company.

What a Bad Customer Service Looks Like (Montage)

As the COVID-19 pandemic going to stay for years to come and people move to using digital, more than ever, most customers still prefer human interaction when it comes to dealing with customer service, including when contacting H-E-B.

According to PWC study, 75% of customers still choose to interact with a real person on customer service even when there is an amazing automated system to help them.

Customer service real person was created to help people to be able to talk to a real person at H-E-B customer service and in many leading corporations. If you have additional input, review, questions or anything regarding H-E-B customer service real person number, please feel free to share on the comments form at the end of this page or the contact us page.

Customer Service Stats

H-E-B Phone Number


If you find yourself lost or frustrated, in trying to speak to a real person at H-E-B we can help you.

We have created two simple way for you to communicate with us and explain your issue: using the contact us form page or there is a form below, at the end of this page – please make sure you outline the issue in details.

We will assist you and out resources making sure you get the best possible help and we will get back to you once your issue is solved.

Our free assistance is offered to H-E-B clients in the USA, Canada and UK at this time.

Common issues that consumer need to talk to a real customer service:

* If you need an upgrade or any service issues
* Open a refund request or inquire on an open one or cancellation
* If you need to update your personal or business information
* Change of service due to CoronaVirus or possible instructions / restrictions
* Charges and transactions questions
* Credit cards, debid cards, payments or any other billing issue
* Inquiries about working hours and special working hours due to the holidays or CoronaVirus
* Getting a new account opened
* Existing account update, changes or cancellation
* Concerns or complaints about a specific credit/debit card charge or a payment
* Service update: start, add, change or cancelation
* Technical support for any technical issue

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