How Do I Talk to A Real Person at Norfolk Southern?
If you need to talk to a live person at Norfolk Southern to get assistance, dial 800-635-5768 and listen to the initial welcome message before getting connected. This is the best Norfolk Southern phone number to jump the line to be answered first.
At first, you will be answered by an automated phone system of Norfolk Southern customer service and then follow it to talk to a live person at Norfolk Southern.
Norfolk Southern Mail Address
Address: 3 Commercial Place
City / State: Norfolk, VA
Country / Zip: USA, 23510-2108
If you wish to send an official mail to Norfolk Southern in addition to talk to a real person at Norfolk Southern, use the above Norfolk Southern mail address to contact the company.
How a Sloth’s Great Customer Service Looks Like
As the COVID-19 pandemic going to stay for years to come and people move to using digital, more than ever, most customers still prefer human interaction when it comes to dealing with customer service, including when contacting Norfolk Southern.
According to PWC study, 75% of customers still choose to interact with a real person on customer service even when there is an amazing automated system to help them.
This website is here to provide you with real customer service phone numbers for Norfolk Southern and additional companies. We are spending our resources to make sure you get the best customer service number for Norfolk Southern and if you found a better number or that the information needs to be updated, please let us know using the contact us form or post on the comments below.
Norfolk Southern Phone Number
What is Norfolk Southern phone number?
If you find yourself lost or frustrated, in trying to speak to a real person at Norfolk Southern we can help you.
Please use the contact us form or the form below to outline the details of your problem and how we can help you.
Our team will do its best to help you with your problem and we will get back to you once your issue is solved.
Our free assistance is offered to clients in the USA, Canada and UK at this time.
Common issues that consumer need to talk to a real customer service:
* If you need an upgrade or any service issues
* Open a refund request or inquire on an open one or cancellation
* If you need to update your personal or business information
* Change of service due to CoronaVirus or possible instructions / restrictions
* Charges and transactions questions
* Credit cards, debid cards, payments or any other billing issue
* Inquiries about working hours and special working hours due to the holidays or CoronaVirus
* Getting a new account opened
* Existing account update, changes or cancellation
* Concerns or complaints about a specific credit/debit card charge or a payment
* Service update: start, add, change or cancelation
* Technical support for any technical issue
This customer-service-real-person.com website, is a leading customer service phone numbers directory, that was established to provide, for free, the best and most up to date information for Norfolk Southern, and other leading companies. We are constantly working to ensure we provide you the best Norfolk Southern details and information.
Users may find updates for Norfolk Southern are invited to share them with us. We would appreciate that if you find any new details or data for Norfolk Southern, you send us a quick message using the contact us page or the comments form below. Once we verify the information and publish it accordingly for the benefits of all users.
Customer-service-real-person.com is a high-quality website that has no direct affiliation with Norfolk Southern or with any federal or state department, agency, office, board, or commission.
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