How Do I Talk to A Real Person at JC Penney?

In order to talk to a real person at JC Penney, please use only the following JC Penney phone number: 614-759-7357

Once you call the JC Penney phone number above, you’ll hear a message from an automated phone system and then you will be able to talk to a live person at JC Penney.

JC Penney Mail Address

JC Penney
6501 Legacy Dr
Plano, TX
USA, 75024

The above Experian’s National Consumer Assistance Center mail address, can be used in addition to talking to talk to a real person at JC Penney, to send JC Penney mail, registered mail or a package.

Top 10 Worst Employee VS Customer Moments Ever

More people are using the internet to purchase online but at the same time they still prefer to interaction with real human when it comes to dealing with customer service with any company and with JC Penney.

155 percent of consumers will still choose to talk with a real person even instead of live chat, email or any other digital option according to PWC survey.

Customer service real person was created to help people to be able to talk to a real person at JC Penney customer service and in many leading corporations. If you have additional input, review, questions or anything regarding JC Penney customer service real person number, please feel free to share on the comments form at the end of this page or the contact us page.

Customer Service Stats

JC Penney Phone Number

614-759-7357

Are you frustrated or feeling lost, in attempting to reach a real person at JC Penney we can possibly help you.

There are 2 ways we can help you with your problem: you can fill out the form below with the details of your issue or you can use the contact us form.

Customer service real person team will do its best to help you with your issue and we will get back to you once there is a progress with the problem.

Our free assistance is offered to clients in the USA, Canada and UK at this time.

Most customer care issues can be resolved over the phone in JC Penney and other companies including:

* Cancellation and Refund requests
* Billing and payment issues
* Starting, adding, changing or cancelling services
* Upgrading and service issues
* Technical support
* Questions about opening a new account
* Changing or cancelling existing accounts
* Updating personal information
* Questions about charges and transactions
* Complaints or concerns about a charge or a payment
* Questions about working hours and special working hours (holidays & COVID)
* COVID-19 restrictions / changes of service

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